Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our online gaming platform. As a Canadian-based online casino operator, we are committed to transparency regarding data collection practices and compliance with applicable privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy outlines the types of cookies we deploy, their purposes, and your choices regarding cookie management. By continuing to use our services, you acknowledge and consent to our cookie practices as described herein.
Last updated: January 23, 2026
1. What Are Cookies
Cookies are small text files stored on your device when you visit websites. These files contain information that helps websites remember your preferences, login status, and browsing behaviour. In the context of online gaming platforms, cookies serve essential functions including maintaining session security, personalizing gaming experiences, and ensuring compliance with regulatory requirements. Cookies cannot harm your device or access personal files, but they do collect specific information about your interactions with our platform.
Similar technologies include web beacons, pixel tags, and local storage objects, which perform comparable functions to traditional cookies. These technologies enable us to provide seamless gaming experiences while maintaining the highest security standards required for online gambling operations in Canada.
2. Types of Cookies We Use
Our platform utilizes several categories of cookies, each serving distinct purposes in delivering our gaming services:
- Essential Cookies: Necessary for basic platform functionality, account authentication, and payment processing
- Performance Cookies: Monitor platform performance, loading times, and technical issues
- Functional Cookies: Remember your preferences, language settings, and gaming history
- Security Cookies: Detect fraudulent activities and protect against unauthorized access
- Analytics Cookies: Collect data about user behaviour and platform usage patterns
- Marketing Cookies: Deliver personalized promotional content and track campaign effectiveness
3. Essential Cookies
Essential cookies are fundamental to our platform’s operation and cannot be disabled without severely impacting functionality. These cookies authenticate user sessions, maintain account security, and facilitate financial transactions. For online casino operations, essential cookies also ensure compliance with responsible gaming measures by tracking session duration and betting patterns as required by Canadian gaming regulations.
Essential cookies include session identifiers, authentication tokens, and security certificates that protect your personal and financial information during gameplay. These cookies are automatically deleted when you close your browser or logout from your account, ensuring your privacy and security.
4. Performance and Analytics Cookies
Performance cookies help us monitor and improve our platform’s technical performance. These cookies collect anonymous data about page loading times, server response rates, and technical errors that may affect your gaming experience. This information enables our technical teams to optimize platform performance and resolve issues promptly.
Analytics cookies provide insights into user behaviour, popular games, and platform usage patterns. This data helps us understand player preferences and improve our gaming offerings. All analytics data is processed in compliance with Canadian privacy legislation and industry best practices for data protection.
5. Functional and Personalization Cookies
Functional cookies enhance your gaming experience by remembering your preferences and settings. These cookies store information about your preferred language, currency, game categories, and display options. They enable personalized features such as customized game recommendations and tailored promotional offers based on your gaming history.
Personalization cookies also facilitate responsible gaming features by remembering your deposit limits, session time preferences, and self-exclusion settings. This ensures that your responsible gaming choices are consistently applied across all gaming sessions.
6. Marketing and Advertising Cookies
Marketing cookies enable us to deliver relevant promotional content and measure the effectiveness of our advertising campaigns. These cookies track your interactions with promotional materials, bonus offers, and marketing communications. The data collected helps us provide personalized offers that align with your gaming interests and preferences.
We work with third-party advertising partners who may place cookies on our platform to deliver targeted advertisements. These partnerships are governed by strict data protection agreements and comply with Canadian advertising and privacy regulations.
7. Third-Party Cookies
Our platform integrates various third-party services including payment processors, game providers, and analytics platforms. These service providers may place their own cookies on your device to facilitate their services. We carefully select third-party partners based on their privacy practices and data protection standards.
Third-party cookies are subject to the respective privacy policies of our service providers. We recommend reviewing these policies to understand how third-party cookies may affect your privacy. We maintain contracts with all third-party providers requiring compliance with applicable Canadian privacy legislation.
8. Cookie Duration and Storage
Cookies on our platform have varying lifespans depending on their purpose and type. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for predetermined periods, ranging from days to years, depending on their specific function.
Gaming-related cookies typically persist for extended periods to maintain your preferences and gaming history. Security cookies have shorter lifespans to ensure optimal protection. Marketing cookies generally expire after specific campaign periods or when you withdraw consent for marketing communications.
9. Managing Your Cookie Preferences
You have several options for managing cookies on our platform. Our cookie preference centre allows you to accept or reject specific cookie categories while maintaining essential functionality. You can access these settings through your account dashboard or the cookie banner displayed during your first visit.
Your cookie preferences are saved and can be modified at any time. Changes to your cookie settings take effect immediately and apply to all future visits. However, disabling certain cookies may limit platform functionality and affect your gaming experience.
10. Browser Cookie Settings
Most web browsers provide built-in cookie management tools that allow you to control cookie storage and deletion. You can configure your browser to:
- Block all cookies from our platform
- Delete existing cookies stored on your device
- Receive notifications when cookies are being placed
- Set different cookie policies for different websites
- Configure automatic cookie deletion upon browser closure
Please note that blocking cookies may prevent you from accessing certain platform features and may interfere with account functionality and security measures.
11. Your Rights and Choices
Under Canadian privacy legislation, you have specific rights regarding cookies and data collection. You can request information about cookies stored on your device, their purposes, and data sharing arrangements with third parties. You have the right to withdraw consent for non-essential cookies at any time without affecting your access to our gaming services.
You can also request deletion of cookie-related data, though this may require account closure for certain types of information. We provide transparent mechanisms for exercising these rights through our privacy contact channels and account management tools.
12. Policy Updates and Contact Information
This Cookie Policy is reviewed and updated regularly to reflect changes in technology, regulations, and business practices. Significant changes will be communicated through email notifications and prominent platform announcements. Continued use of our platform following policy updates constitutes acceptance of the revised terms.
For questions about our cookie practices, privacy concerns, or to exercise your rights regarding cookie data, please contact our privacy team through the designated channels in your account dashboard. We are committed to addressing all privacy inquiries promptly and in accordance with applicable Canadian privacy legislation.